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Posted by Iveco - 23/09/16 at 16:54
We feel so lucky today!
Today has had a serious negative but some even better positives.
We were driving from Rochefort to Bordeaux and pulled in to fill up on LPG (or GPL in France) and when we went to drive away the clutch pedal was raised really high - our clutch cylinder had broken.
After an hour at the fuel station, looking at the engine and on the phone to my fantastic father ,worrying about hydraulics, part costs, the part being different for left and right hand drive, we found an Iveco parts dealer 5 miles away in Saintes.
It was still drivable, so we drove very carefully and parked up on the drive outside IV City Parts and went in, worrying about a language barrier. We went upto the fella and said very politely "Desolè, Je ne parle pas Français..." and he replied with "That's OK, I speak English!". He asked if he had a right-hand drive clutch cylinder for a 2004 Daily and he did! It had been in the warehouse for 5 years and it was the only one they had ever ordered and it's unlikely any other places have it on the shelf.
After a bit of bargaining (weakly on our part) we got it for €100, the part is about £72 + VAT online at home. He then let us fix it on his driveway and borrow his tools.
Although we didn't get to enjoy the sunshine or go as far south as we wanted, what could have been awful day that had us shelling out loads of money to a garage and waiting a week for the part to arrive ended up being a fantastically successful day with a bit of luck, a fantastic Iveco dealership, help from the fella in the garage and some amazingly thought out parts from Iveco!
